HotStreak Cookies Policy

At Hot Streak, we use cookies and similar tracking technologies to make your time on our platform smoother, safer and more personalised. This Cookies Policy explains what cookies are, how we use them across the HotStreak Casino website and mobile app, and how you can manage your preferences. By continuing to browse our site or use our services, you agree to our use of cookies as described below.

What Are Cookies

Cookies are small text files that are stored on your device when you visit a website. They allow us to recognise your browser, remember your preferences and understand how you interact with our services. Cookies do not harm your device and cannot access other files stored on your computer or phone. Some cookies are placed directly by us, while others are set by trusted third parties who provide services on our behalf, such as payment processors, analytics providers and game studios.

Why We Use Cookies

We rely on cookies for several important purposes. They help us keep you securely signed in during your Hot Streak Casino login session, remember your language and display settings, and ensure that the games, promotions and account features you see are relevant to you. Cookies also allow us to detect fraudulent activity, protect your account, and comply with our licensing obligations under the UK Gambling Commission and the Gibraltar Gambling Commissioner.

• We use cookies to keep you logged in after your HotStreak login, so you don't need to re-enter your credentials on every page.
• We use cookies to remember items in your account, such as your preferred currency and recent HotStreak slots or live casino selections.
• We use cookies to measure how you interact with our HotStreak casino bonus offers, free spins promotions and loyalty rewards.
• We use cookies to help protect your account and detect unusual login patterns or suspicious deposit and withdrawal activity.

Types of Cookies We Use

Essential Cookies

These cookies are strictly necessary for our website and HotStreak casino app to function correctly. Without them, core features such as account registration, secure login, deposits and withdrawals would not work properly. Essential cookies cannot be disabled through our cookie settings tool, as they are fundamental to delivering a safe and compliant gambling service.

Performance and Analytics Cookies

We use performance cookies to understand how visitors use our site, which pages are most popular, and where players may encounter difficulties. This data helps us improve navigation, optimise our HotStreak app and Hot Streak app experiences, and ensure that our platform runs smoothly across desktop, mobile and Android devices.

Functionality Cookies

Functionality cookies remember choices you make, such as your preferred language, sound settings or favourite games. These cookies enhance your overall experience but are not essential to the core operation of our services.

Advertising and Targeting Cookies

We may use targeting cookies, together with trusted marketing partners, to deliver relevant promotions, remind you about an unfinished Hot Streak bonus claim, or present offers that match your interests. These cookies also help us measure the performance of our marketing campaigns and avoid showing you repetitive or irrelevant advertising.

Third-Party Cookies

Some cookies on our platform are placed by third parties, including payment providers such as PayPal and Trustly, analytics services, and our game providers, including Pragmatic Play, Relax Gaming, Blueprint Gaming and others. These third parties may use cookies to support functions such as processing your HotStreak deposit or Hot Streak withdrawal, verifying transactions, or enhancing the performance of live dealer tables and slot titles. We do not control the cookies set by these third parties, and we encourage you to review their respective privacy and cookie policies for further information.

Cookies and Our Mobile App

When you use our Hot Streak casino app or Android application, similar tracking technologies may be used, including device identifiers and local storage, to remember your settings and support secure functionality. These technologies operate in much the same way as browser cookies and are used to maintain your session, support push notifications about promotions, and help us deliver a consistent HotStreak login experience across devices.

Managing Your Cookie Preferences

You have control over how cookies are used when you access our services. Most browsers allow you to view, delete or block cookies through their settings menu. Please note that disabling certain cookies, particularly essential ones, may affect your ability to use core features of our site, including account registration, secure login or the processing of a HotStreak withdrawal request.

• You can adjust your browser settings to refuse all or some cookies.
• You can delete cookies that have already been placed on your device at any time.
• You can use our cookie consent banner, where available, to manage non-essential cookie categories.
• You can contact our support team if you have questions about specific cookies used on our platform.

Please be aware that blocking cookies entirely may limit certain functions, such as remembering your Hot Streak register details or keeping your preferred game selections saved between visits.

Data Protection and Your Rights

Any personal data collected through cookies is handled in accordance with our Privacy Policy and applicable data protection legislation. We are committed to protecting your information and only retain cookie-related data for as long as necessary to fulfil the purposes described in this policy. For more details on how we collect, use and safeguard your personal data, please refer to our separate Privacy Policy.

Changes to This Cookies Policy

We may update this Cookies Policy from time to time to reflect changes in technology, legislation, or our business practices. Any updates will be published on this page, and we encourage you to review this policy periodically. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies, or if you would like further information regarding your data, please contact our support team at hotstreak@gracemediasupport.com. Our live chat is also available 24/7, 365 days a year, should you require immediate assistance regarding your account, a pending HotStreak casino bonus, or general enquiries about our services.