About HotStreak

Welcome to HotStreak Casino, an online casino and sportsbook operated by Grace Media (Gibraltar) Limited, a company registered in Gibraltar under company number 120628, with our registered office at Sovereign Place, 117 Main Street, Gibraltar GX11 1AA. We built our platform to give players a straightforward, fast, and secure place to enjoy slots, live casino games, and sports betting, all backed by a licensed and regulated operator. This page tells you who we are, how we work, and what you can expect when you play with us.

Our Story

We launched Hot Streak in 2022 with a clear goal: to create a casino that feels modern, transparent, and genuinely player-focused. Since our launch, we have grown our game library, expanded our banking options, and refined our loyalty rewards to keep our community engaged. At HotStreak, we believe that a great gaming experience starts with trust, and we have worked hard to earn that trust through fair licensing, responsible practices, and reliable customer service.

Our Hot Streak brand today serves players primarily in the United Kingdom, with additional permitted jurisdictions covered under our Gibraltar licence, and Canadian players supported through Interac. We continue to invest in our platform so that every hot streak casino session, whether on desktop or mobile, feels smooth and secure.

Our Licensing and Regulation

We operate under a licence issued by the UK Gambling Commission, licence number 57869, which covers both our operations as an operator and our software platform. For markets outside Great Britain, we hold a separate Gibraltar licence that permits us to serve additional jurisdictions responsibly. Registration and use of our services are limited strictly to permitted jurisdictions, and we monitor account activity to ensure compliance. VPN use is only accepted from within Great Britain, or from a jurisdiction we permit under our Gibraltar licence; any breach of these location requirements may void winnings above a zero net deposit position.

We take our regulatory obligations seriously, and our HotStreak casino licence framework underpins every part of how we design our games, process payments, and protect our players.

Our Games and Software Partners

Our HotStreak slots collection features more than 780 titles, complemented by over 50 live dealer tables and a combined library of around 1,000 games in total. We work with respected studios including Pragmatic Play, Relax Gaming, Blueprint Gaming, Eyecon, Inspired Gaming, NetGaming, G.Games, Bragg Gaming, and others to bring you a diverse mix of classic pokies, Megaways titles, Drops & Wins promotions, and progressive jackpots.

For live entertainment, our hot streak live casino experience is powered by Pragmatic Play Live, offering blackjack, roulette, baccarat, and interactive game shows streamed in real time. We also provide a full sportsbook, esports markets, and our own Build-A-Bet feature, giving our players plenty of ways to enjoy their time with us beyond traditional slots and table games.

Deposits, Withdrawals, and Payment Security

We support a range of trusted payment methods, including Visa debit, Mastercard debit, Apple Pay, Google Pay, PayPal, Trustly (Pay by Bank), MuchBetter, and, for non-UK players, AstroPay and bank transfer. Canadian customers can deposit through Interac. Our minimum hotstreak deposit starts at £5 or £10 depending on the method chosen, and we do not permit prepaid cards, credit cards, company cards, cryptocurrency, or third-party payment methods on our platform.

When it comes to a hotstreak withdrawal, our minimum payout is £10, though smaller amounts can be requested via live chat, and no minimum applies when closing your account entirely. We process individual withdrawals between £10 and £10,000, with larger sums requested in increments to keep processing efficient. Most withdrawal reviews are completed within 48 hours, and once approved, payout timing depends on your chosen method: cards typically take a day or up to a week, while PayPal, Trustly, and MuchBetter are usually faster, often settling within one to three days.

Bonuses and Loyalty Rewards

New customers can claim our HotStreak Casino bonus on their first deposit: deposit £20, wager it on slots, and receive 50 Free Spins on Big Bass Football Bonanza, credited within seven days. We also run a range of sports betting promotions, including free bets for new customers, weekly Build-A-Bet rewards, combo boosts, and combo insurance on qualifying football accumulators. Our hot streak bonus code offers and seasonal promotions, such as our Up to 150 Free Spins campaign, are refreshed regularly, so we encourage our players to check our promotions page often.

Beyond welcome offers, our Weekly Rewards Club gives loyal players free spins every Monday, based on deposit and wagering activity from the previous week. We do not currently offer a hotstreak no deposit bonus, as our rewards are structured around active play and loyalty, which we believe creates a fairer and more sustainable rewards system for everyone.

Getting Started: Registration, Login, and Our App

Creating an account with us is simple. To complete your hotstreak register process, you will need to provide accurate personal details and verify your identity in line with our licensing requirements. Once registered, your HotStreak Casino login gives you access to our full games lobby, sportsbook, and account management tools from any device.

We have optimised our platform for desktop, mobile browsers, and our dedicated Android app, so your hot streak casino login experience remains consistent whether you are at home or on the move. Our hotstreak app and hot streak app are designed to load quickly and keep our full games library, banking options, and promotions within easy reach.

Customer Support

We provide customer support through live chat, email, SMS, and a detailed FAQ section, with our live chat team available 24/7, 365 days a year. If you need to reach us directly, our support email is hotstreak@gracemediasupport.com. We currently support our players in English, and our team is trained to handle questions about deposits, withdrawals, bonuses, and account verification promptly and clearly.

Our Commitment to Responsible Gaming

We are committed to promoting responsible gambling across our platform. We provide tools to help you manage your play, including deposit limits, time-outs, and self-exclusion options, and we encourage every player to gamble within their means. Our team monitors account activity for signs of harm, and we work with recognised support organisations to assist players who may need additional help.

Why Players Choose Us

We built HotStreak to combine a licensed, transparent operation with a genuinely enjoyable games selection and dependable customer service. Whether you're reading a hot streak review before signing up, exploring our hot streak slots for the first time, or returning as a loyal member of our Weekly Rewards Club, we aim to make every visit worthwhile. Thank you for considering Hot Streak as your online casino and sportsbook of choice.

Content updated: September 22, 2026